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Singapore Post

Singapore Post's service seems to be deteriorating in the recent years. In this year alone, they've lost 6 of my parcels from both local and overseas senders. Out of 6, 4 of them were online purchases and 2 were sponsorship products. The parcels are usually big and bulky so it should be relatively easier to keep track as compared to flat envelops like letters and bills.

Previously when I was residing in another part of Singapore, this has never occurred. I wonder if it's because of the area I'm staying at now. The most recent lost parcel is a set of masks sent by, I feel so bad that I couldn't write a review for them because of Singpost's negligence in the delivery of parcels.

I understand that sometimes this can be some problems with mishandling as they have large quantity of mails to deal with every single working day. However, it's not 1 or 2 but 6 parcels lost in a single year alone?! I suspect 1 more is on the way too. It's so disappointing that the services aren't as well as the past.

In the past, I can assure my customers that Singpost is efficient and reliable in handling normal postage; items usually reaches them in 1-3 working days. Now, I can't tell them the same thing. All I can do is to encourage them to use registered mail which is slightly more expensive but comes with tracking information. I just hope Singpost can improve on this and avoid losing any more of anyone's parcels.

P.S. I'm praying that my cosmetics from Korea will reach me safely. I opted for registered mail before and those took a month to come as compared to normal mail which usually reaches in 1 week. But it has been 2 weeks and still no signs of them :(

Anyone facing the same problem too? Do share with me in the comments below, thank you! 


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